Trustpoint Property Solutions
About Trustpoint
A 'Perfect Vendor' (?) working in an auto-pilot mode is a 'myth'! A data-based approach to daily vendor supervision is the sine qua non to help vendors evolve and plug performance gaps. Indeed, Vendor Management then transforms into a synergistic partnership which is advantageous for the customer and vendors. A 'win-win' relationship which builds Trust; facilitated deftly by us. Welcome to Trustpoint.
Trustpoint Property Solutions LLP, strives for excellence in Property Management Services (PMS) with a laser focus on Vendor Management. Facilities Management, we believe, is neither a shortcut nor a rocket science. It needs daily diligence and mastering the rigor of doing the 'routine' (monotonous) activities, come what may. We do this with a laser focus on costs and revenue generation opportunities.
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We offer the following Property Management Services (PMS). We call them FORT:
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Facilities Management
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Optimization of Costs
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Revenue Generation
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Tenders and RFQs for major equipment purchase
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Facilities Management:
We take over the entire Facilities Management functions in the property which include: Housekeeping, MEP (Mechanical, Electrical, Plumbing), Horticulture, Pest Control inter alia. We will deploy the entire staff as per requirement of the customer and monitor their activities daily. Fees: We will charge costs and management fees for this service.
2. Cost Optimization:
We constantly undertake cost optimization on our client sites. We strive to identify opportunities for Cost Savings in day to day Facility Management Activities without compromising on quality. For us Effectiveness (Good results) must come with Efficiency ( Optimal costs). Fees: This service is offered free of cost to the client.
3. Revenue Generation:
We will identify opportunities of increasing revenues for our customers. This will be in the domain of Boarding & Lodging, Restaurant business or suggestions for new vendors. Fees: We will have a revenue-share model. We will take a share of the incremental business that we generate for the customer.
4. Tenders and RFQs:
We undertake designing and implementing Tender & RFQs (Request for Quotes) for major capital expenditure like major equipment (like generators, Lift replacements etc) or major projects like Solar Installations. Fees: We will take a fixed management fee as a percentage of total cost of the project.
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FORT Commercials:
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We charge costs of Facility Management and a Management Fee for providing the service
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Cost Optimization activities are free to the client.
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Revenue Generation activities will come with a revenue-share model.
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Tender & RFQs will be executed as a percentage of total cost of the project.
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We would be delighted to work with you and your property to contribute to your and your customers' satisfaction.
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Trustpoint also offers Business solutions for Sales Operations & and Operational support for MSME (Micro, Small, and Medium Enterprises).
Core Values
We settle for the best
We aim to make TPS synonymous with Trust. We came up with our Core Values in a 'TRICE':
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Trust
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Trust is a slow step-by-step process built over every interaction with internal and external customers. Trust is the sine qua non for long-term survival.
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Respect
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For the individual: employees, customers, vendors. Rigor and diligence are consistent with treating people respectfully.
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Integrity
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Doing the Right Thing under all circumstances. Right Ends only with Right Means.
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Customer Obsession
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Customer Delight is the reason for our existence. Customer feedback helps us stay focussed.
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Excellence
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Best-In-Class is our constant endeavor. Excellence is an endless journey.
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Our Story
Get to Know Us
Shiv Vadrewu & Bhagirathi Vadrewu identified lack of operational rigor in Vendor Management as the root cause for poor Facility Management experiences (indeed, ordeals). In bootstrapped or excessively cost-conscious organizations like NPOs (Not-for-profits), Facility Management can take a plunge. This downward spiral results from what we call a: 'penny wise, pound foolish' approach. Scrimping on payments to vendors and customer-facing staff leads to low competence or even, unethical behavior. Poor daily vendor-supervision further exacerbates the customer-experience. These are catastrophic for the reputation of the organization and the NPO-sector; which further worsens the challenge of attracting good talent.
We have worked closely in RWA (Resident Welfare Association). We are operating a non-profit low-budget hotel in Shirdi, which gives us the necessary insights into the unique challenges posed and solutions required for effective Facility Management in this industry. We believe, that a fierce cost-optimization is part and parcel of efficient Facility Management. We deliver that.
Our Services
Property Management Solutions
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For Residential complexes, Hotels and Commercial Complexes.
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Facility Management: Managing all vendors including: Housekeeping, MEP (Mechanical, Electrical, Plumbing), Fire Safety, Horticulture inter alia.
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Cost-Optimization: In our experience, there are low hanging fruits here. Efficiency (cut Costs) and Effectiveness (Results) go hand-in-hand. Retrofit & Upgrade old infrastructure. Walkthrough Energy Audits to optimize consumption.
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Revenue Generation: We will identify opportunities of increasing revenues for our customers. This will be in the domain of Boarding & Lodging, Restaurant business or suggestions for new vendors. Fees: We will have a revenue-share model. We will take a share of the incremental business that we generate for the customer.
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Purchase Management
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Tenders and RFQs: We undertake designing and implementing Tender & RFQs (Request for Quotes) for major capital expenditure like major equipment (like generators, Lift replacements etc) or major projects like Solar Installations. Fees: We will take a fixed management fee as a percentage of total cost of the project.
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Business Solutions
Consultations, Talent Assessments & Project Executions in Sales Operations in FMCG & Consumer Durables
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Pricing
Vendor & Property Management; Business Consulting
Our solutions are customized to your needs. The Pricing, hence, will be tailored accordingly.
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Vendor Management: Part time or Full time basis. We work on Costs + Management Fee Model.
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Property Management: Full time basis only and for large properties. We work on Costs + Management Fee Model.
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Sales & MSME Consulting: Hourly or daily rates. Negotiable.
For more specific commercials, please fill out the assignment details under the Contact Us section.
Customers Who Trust Us
Organization Name
Sri Sai Aradhna Kshetram
Shirdi
Address
Shirdi, Maharashtra, India
Vendor Management & Cost Optimization
Sri Sai Aradhana Kshetram, Shirdi. This is a 67-room budget hotel which exclusively caters to the devotees visiting Shirdi Baba temple. Run by a Charitable Trust, Trustpoint owns the entire Vendor Management: Housekeeping, MEP (Mechanical, Electrical, Plumbing), Pest Control, Fire Safety, Solar & Water Management, and Lift upgrade. Extensive Cost Optimization (savings) can be seen in our Blog in this site. Link: https://tinyurl.com/TrustpointCaseStudy
Organization Name
Think Talent Services Pvt. Ltd.
Gurgaon
Address
501, 5th floor, Spaze iTech Park, Sohna Road, Sector-49, Gurgaon, Haryana
Talent Assessment of Sales Teams
Trustpoint undertook a comprehensive Talent Assessment of a leading Consumer Durable client (market leaders in mattresses) of Think Talent. The focus was on evaluating the sales skills and competencies of customer-facing sales teams holistically comprising market and industry insights; commercials; dispute resolutions; market Hygiene; MIS & numbers-orientation.
Join Us
We are looking for bright and hard working colleagues both in Gig and permanent roles. If you have had exposure in Property Management in Residential, Commercial or in Hotel Industry, please click on the link below and give us the basic information. You will hear back from us soon.
Recruitment Form:https://forms.gle/cgydSEszuxWTaWzg7
Contact Us
Why outsource Facilities Management to Trustpoint?
Please respond to the following PERT questions in your property or organization:
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Purchase: Is Purchase Process driven diligently with transparency when it comes to high value Capex (Capital Expenditures) or Opex (Operational Expenses)?
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Expertise: Is there a dearth of expertise in managing vendors in your complex or organization?
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Results: Is Vendor Management a daily grind which is not delivering the desired results?
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Time: Indeed, are you short of time to manage Vendors daily?
If you are challenged in the areas listed above, Trustpoint steps in to embrace Facility Management in your complex or organization.
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How is Facilities Management different with Trustpoint?
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Trustpoint is flexible in its approach in offering customized property solutions.
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We realize that every property is unique in its scale and needs. We customize solutions and commercials accordingly
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Our Purchase Process Solution acknowledges that all Property Management Committees might not want to contract all services at one go. We offer to undertake Purchase Process execution to identify and onboard the best Vendors for your institution.
What is the Trustpoint Business Model?
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Trustpoint works with the approved vendors of the Properties to leverage and derive optimal benefits for our clients.
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Trustpoint drives rigor in daily monitoring & monthly evaluation on agreed KPIs with vendors.
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Trustpoint does not engage in contractual engagements directly with vendors, but facilitates the engagement between Properties and Vendors for a management fee.
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This minimizes the vendor operating expenses for the clients since Trustpoint does not charge any mediation-fee on payments made by clients to vendors.
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Similarly, Trustpoint undertakes Purchase Process project-execution either for vendor-finalization or on a turnkey basis for milestone-based management fee payments.
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Trustpoint also undertakes value-adding consultations on talent assessments and business development in FMCG & Consumer Durable Industries.